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Uma Maheswari V

@umamaheswariv

Inside Sales Executive

Chennai

APTON WORKS PVTLTDRajalakshmi Engineering College

Highly motivated professional with four years of experience in customer support and inside sales. Proven ability to handle customer queries, source new sales opportunities, and manage inbound/outbound communications. The candidate holds a Bachelor of Engineering degree and possesses technical skills in C, C++, and .NET.

Experience

Inside Sales Executive

APTON WORKS PVTLTD

Jun 2021 - Apr 2023

Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understanding customer needs and requirements. Routing qualified opportunities to the appropriate sales executives for further development and closure.

Customer Support Executive – Email & Chat Support

GENXLEAD PVT LTD

Nov 2018 - May 2021

Handling customer queries on Web Chat, E-mails and Social Media. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team.

Education

Rajalakshmi Engineering College

Bachelor of Engineering

Electronics and Communication

Jan 2018Grade: Aggregate 65%

Vetri Vikas High School for Girls

Higher Secondary

Computer Science

Jan 2014Grade: Aggregate 75%

Velammal Matriculation High School

SSC

Jan 2012Grade: Aggregate 82%

Licenses & Certifications

DOT NET with MS SQL developer

• No expiration

ROTARACT membership

ROTARACT

• No expiration

Skills

C
C++
MATLAB
DOT NET
Windows 10
MS Office
MS Outlook
Customer Support
Inside Sales
Lead Generation
Cold Calling
Web Chat Support
Social Media Support
IoT
Raspberry Pi
Communication Protocols