Surendra Bundela

Generate new lead on daily basis and arrange the meeting with clients and explain all about our services and products; Provides customer service and take feedback with customers; Acquisition NTB clients and collect these clients business information and sale our product according to clients business; Researched target markets to identify client needs, develop sales strategies, and increase profitability. Collaborated with internal departments to ensure successful execution of initiatives. Analyzed customer feedback to improve service delivery processes and maximize customer satisfaction. Maintained a strong understanding of current regulations related to business development activities and ensured compliance at all times.

Developed and implemented strategies for increasing credit card sales volume. Created and maintained relationships with clients to ensure customer satisfaction.

Handling 38 credit card sales executives team. Handling customer service and customer queries; Take con-call with bank staff for credit card sales. Maintain CRM on daily basis. Visit branch activity twice a week for increase credit card sales and provide product knowledge. Take meeting with sales executive how to increase sales and achieve daily goals. Developed and implemented group activities to promote team building and collaboration. Managed resources and delegated tasks to ensure timely completion of projects. Provided assistance with conflict resolution among team members. Maintained a high level of communication between group members and other departments. Organized weekly meetings to review objectives, discuss accomplishments, and plan future goals. Facilitated creative problem solving sessions to generate innovative solutions to challenges.

B2B sales and Corporate sales

B2C sales and Customer Service