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SUNITA UPADHAYA

@sunitaupadhaya

Hospitality and Business Development Professional

Guwahati, Assam

Renaissance Mumbai Convention Centre and Marriott Executive ApartmentsInstitute of Hotel Management, Catering Technology and Applied Nutrition Guwahati

Sunita Upadhaya is a professional with comprehensive experience in hospitality management, business development, and employee services. She has held roles including Guest Service Associate and Business Development Executive, demonstrating proficiency in client relationship management, billing, and hotel operations. Her skills encompass accounting, communication, and end-to-end recruitment, making her a versatile candidate for challenging organizational roles.

Experience

Guest Service Associate

Renaissance Mumbai Convention Centre and Marriott Executive Apartments

Associate•Jan 2019 - Aug 2022

Room Sales, Guest Services, Guest Handling, Cashiering and Billing, Foreign Exchange, Night Audit, Calls Handling, Email Handling.

On The Job Trainee

Visudh Ajivam Private limited

Trainee•Jun 2022 - Invalid Date

End to End Recruitment; Onboarding Employees; Documentation; Employee Engagement; Employee Management; Grievances Handling.

Business Development Executive

Hirect India

Executive•Mar 2019 - Invalid Date

Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department; Maintaining meaningful relationships with existing clients; Suggesting upgrades or added products and services; Crafting business proposals and contracts; Reviewing clients' feedback and implementing necessary changes.

Industrial Trainee

Grand Hyatt Mumbai

Trainee•Jan 2013 - Jan 2015

Training in all four core departments of the hotel.

Education

Institute of Hotel Management, Catering Technology and Applied Nutrition Guwahati

Post Graduation Diploma in Accommodation and Operations management

Accommodation and Operations management

Jan 2018 - Jan 2019•Grade: 75%

Gauhati Commerce College

Bachelor of Commerce

Commerce

Jan 2015 - Jan 2018•Grade: 6.8 CGPA

Gauhati Commerce College

Higher Secondary

Jan 2013 - Jan 2015•Grade: 75%

Maria's Public School

School

Jan 2013•Grade: 6.8 CGPA

Licenses & Certifications

Diploma in Information Technology

• No expiration

Tally ERP 9

• No expiration

Skills

Communication Skills
Presentation Skills
Hospitality Management
Accounting
Business Development
Guest Services
Recruitment
Client Relationship Management
Billing
Foreign Exchange