SOMA DEB

Accountable for generating business; exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals. Played a key role in generating revenue worth INR 30 Lakhs. Acquired new as well as referral accounts. Determined needs, delivered solutions and overcame objections through consultative selling skills. Led a team of 9 members and supported them in handling the customer queries.

Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs. Successfully handled student inquiries and resolved problems related to curriculum and course prerequisites. Maintained student database and electronic records for each student contact.

Handled responsibilities pertaining to Market Research, Data Entry and Social Media Management. Compiled data and reviewed information for accuracy prior to input. Ensured timely updation of the database. Located and corrected data entry errors and reported to management.

Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries. Identified the customer requirements based on the market research. Wrote copy for social media posts, promotional emails and other marketing collateral. Key role in retaining the existing accounts and successfully acquired new clients.