Gaurav Jain

Trained and supervised a team of 20+ employees in all aspects. Reviewed financial statements and sales reports to monitor business performance and make adjustments. Managed POS system for accurate tracking of sales data, inventory levels, and labor costs. Developed creative promotions and incentives to drive sales volume. Supervised staff productivity to address performance issues. Established performance metrics and tracked progress towards achieving organizational goals using data-driven insights. Developed and implemented strategies to increase customer loyalty through effective B2B relationship management.

Engaged in cold calling activities for lead generation purposes. Managed client relationships, providing exceptional customer service to ensure satisfaction and retention. Provided comprehensive reports on sales performance metrics for management review. Analyzed competitor activities to create competitive advantages in the marketplace. Assisted with sales campaign development and pipeline creation.

Continually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services. Maintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely manner. Ensuring that brand awareness within an assigned territory meets company expectations. Motivating Sales Representatives to achieve sales quotas and evaluating their performance based on their ability or inability to achieve sales quotas.

Developed quotes and proposals for prospective and existing clients. Maintained up-to-date knowledge of product features and benefits as well as competitor offerings. Developed and implemented successful B2B sales strategies to increase market share. Conducted competitor analysis research which provided valuable insights into our target markets. Identified current real estate trends to assist in marketing properties. Responded promptly to inquiries received via phone calls, emails or website forms. Visited various channel partners for collaboration.

Demonstrated excellent customer service skills when dealing with client inquiries. Communicated product features, advantages, and benefits to customers.