Stafford Ribeiro

Communicating with customers, making outbound calls to potential customers, and following up on leads. Updating lead details using CRM tools like Salesforce, Zoho etc. Understanding customers’ needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Upselling products and services. Researching and qualifying new leads by using tools including Lusha, ZoomInfo, Sales Navigator etc. Providing detailed weekly reports and sales updates. Co-ordinating with colleagues from the sales team and planning and creating sales initiatives. Closing sales and achieving sales targets.

Initiate conversations with potential client via phone and email outreach. Work in a team environment while also working independently. Utilize provided information to contact potential customers regarding potential pain points and requirements that might arise. Research customers, identify decision makers, educate prospects, and qualify buying interest and sense of urgency. Extensive use of CRM (ZOHO CRM) to maintain accurate activity, contact, and account information of all customers and prospects. Cold call prospects to generate interest in Percipere (SAP) and to schedule discussions and/or product demos with the sales team & technical teams. Maintains records on each lead and ensure they are reported in the chosen CRM (SalesForce.com), reports on the number of leads in each stage of the marketing and sales funnels. Communicate with prospects via cold calls, emails & LinkedIn to develop interest in SAP implementation software. Strategies with the sales and marketing team to develop qualified leads & plan future campaigns. Consistently achieve goals quota that are set on monthly and quarterly basis.

Working closely with the digital marketing team to promote products and newly launched SKUs. Working with the creative team to create marketing emailers and banner content. Planning and executing events for Raw Pressery. Exploring possible events in the western part of India. Preparing reports of events held and undertaking an analysis of the success rate on a monthly basis. Maintaining a database during events. Managing daily operations and sales of RawCycled T-shirts. Looking for possible business opportunities/ Collaboration for events/ Rawcycled t-shirts. Managing data of e-commerce sales on a daily basis. Processing and coordinating stocks for Raw Pressery on Big Basket. Checking of E-Mails on Daily Basis. Keeping track on mails.