Sonam Tiwari

As a sales manager, I am responsible for Data science and healthcare management vertical program sales PAN India with the help of team of associates. To provide consultation for inquired program and get it closed and do the account management. KRAs: Handling Team size of 15-20 counsellors. Assigned lead to team and own the complete sales cycle. Review with the team and speak to client for finalising the deal when team stuck. Training to New joiners on how to sell to potential learners and coach the Old counsellor for new products. Forecasting and planning of monthly and quarterly revenue and collection targets. Generate sales funnel. Performance evaluation of counsellors and giving them feedback and guidance. KPIs: Achieving monthly target of 90 Lacs- 1 Cr. Monitor Team metrics (which includes 200calls/day,5 product demonstration). Assigning team target and monitoring their performance.

As a Sales Manager, I was responsible for generating revenue for technical degree programs (Artificial intelligence, cloud computing, data science and full stack development) & handling team also. This profile included B2C and B2B both. In B2C category, I was generating revenue for company with team by selling relevant courses to individual users whereas in B2B category I was responsible for reaching out to very well-known institutes for corporate tie ups (which includes sending business proposal, scheduling client meeting, closing tie-ups on certain grounds). KRAs: Handling team size of 10-12 counsellors. Monitoring their KPIs. Periodic performance evaluation of counsellors. Ensuring sales funnel is moving. Maintaining lead utilization and revenue generation. Sending business proposal to prospect clients and scheduling client meeting. Giving detailed product demonstration to clients. Negotiation with the clients. KPIs: Closing 3-5 corporate tie-ups per month. Ensuring Team’s KPIs are met (Sales target, Total calls, attendance etc). Achieving assigned target of 70-80 lacs.

I joined this company as senior academic counsellor and I got 2 promotions here. This institute offers multiple programs for UG/PG/short term skill enhancement programs. Initially I worked as an individual contributor, later on I chandelled team as well. KRAs: Managed a team of 8-10. have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering. Track Team performance, Coach & mentor them on daily basis. Pre-Post Briefing session, ensure timely completion & adherence of compliances. Making cold calls and client visits also. Giving complete information through online/offline demo presentation. Responsible for offline/online marketing strategies to increase student recruitment. KPIs: Achieving target of 12-15 admissions/month. Maintain basic metric.

As Tech Teach sales executive, I was working for international clients (US/UK). It was B2B process and SAAS sale. KRAs: Responsible for lead generation through LinkedIn /Google organic search. As per client profile, giving detailed information about product through video call. Generating revenue. Account management. KPIs: Responsible for achieving 3000dollers/month. Maintain basic metrics.

Project – Intranet mailing System