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SNEHIL BANKEY

@snehilbankey

Key Relationship Manager at Leap Finance

Kolkata, India

Leap FinanceNational Institute of Technology (NIT), Trichy

An accomplished MBA graduate from the prestigious National Institute of Technology, Trichy, with a track record of success in multifaceted roles encompassing Account Management, Customer Success, Sales Development, Lead Qualification and Market Research within diverse sectors such as SaaS, Ed-Tech, Fin-tech and BFSI. Proficiently skilled in utilizing a wide range of professional tools, including MS Office/ G-Suite, LSQ, Mailmodo, Lusha, and LinkedIn Sales Navigator, with exceptional verbal as well as written communication skills.

Experience

Key Relationship Manager

Leap Finance

•Feb 2022 - Mar 2023•Bengaluru, Karnataka

Responsible for attaching Super Protect Credit (SPC) insurance policy along with the Home Loans being disbursed. Built and maintained relationships with the bank's Branch Sales Managers (BSMs) and Regional Sales Managers (RSMs). Maintained a track record of >60% attachment of policies to the home loans mapped MoM.

Management Trainee

ICICI Prudential

•Aug 2021 - Feb 2022•Bengaluru, Karnataka

Contributed in top of the funnel activities by researching and reaching out to potential prospects via email and whatsapp campaigns and cold calls in the US market. Responsible for qualifying outbound as well as inbound leads and end to end sales closure of the qualified leads. Responsible for customer success of the converted leads, i.e. successful customer onboarding and post sales services, while enhancing the NPS. Achieved 90% MoM growth from June till September in terms of qualified leads and sales, and reduced escalations by 75% MoM by devising various customer touchpoints. Responsible for driving B2B partnerships for a SaaS organization in the Ed-Tech sector. Generated leads through various Primary and Secondary research initiatives, and utilizing various B2B lead generation tools such as Lusha and Apollo.io.

Partnerships & Alliances

Groupclap

•Feb 2018 - Apr 2019•Remote

Contributed in hyper growth of a new vertical within a Fintech organization from ground zero. Responsible for Customer Success for the existing accounts while enhancing the Customer Lifetime Value (CLV) and Customer Retention Rate (CRR) effectively. Reached out to various universities/ colleges and their owners through specially curated emails and cold calls.

Education

National Institute of Technology (NIT), Trichy

MBA

Marketing, General Management

Jul 2021•Grade: 7.17

ITM University

B.Tech.

Civil Engineering

Nov 2018•Grade: 6.10

Skills

Account Management
Customer Success
Sales Development
Lead Qualification
Market Research
B2B Partnerships
MS Office
G-Suite
LSQ
Mailmodo
Lusha
LinkedIn Sales Navigator
Cold Calling
Email Campaigns
Customer Lifetime Value (CLV)
Customer Retention Rate (CRR)