Suman Dutta

Managed projects from procurement to commission. Planned, designed, and scheduled phases for large projects. Developed and initiated projects, managed costs, and monitored performance. Coordinated with cross-functional teams to resolve project issues and mitigate risks. Sourced, vetted and managed vendors needed to accomplish project goals.

Gained strong leadership skills by managing projects from start to finish. Identified issues, analyzed information and provided solutions to problems. Acted as a team leader in group projects, delegating tasks and providing feedback.

Built strong relationships with customers through positive attitude and attentive response. Supervised team members to confirm compliance with set procedures and quality requirements. Evaluated customer needs and feedback to drive product and service improvements.

Managed development and implementation of lean and continuous improvement initiatives across production environment. Developed custom value stream mapping to monitor production efficiency. Applied mass balance, capability analysis and design of experiment to process improvement for overall process overhaul.

Identified and resolved process issues to drive optimal workflow. Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.

Evaluated and settled complex insurance claims in strict time frames. Reviewed applications and supporting documents to verify claims eligibility and accuracy. Performed quality assurance checks on transactions.