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Siddhi Shah

@siddhishah

Scrum Master at Travelex India Pvt. Ltd.

Mumbai, India

linkedin.com/in/shahmsiddhi

Travelex India Pvt. Ltd.Mumbai University

CSM Certified Scrum Master with 6+ years of Agile expertise, driving project success. Proven track record in leading multiple cross-functional teams delivering quality products on time and within budget. Skilled in fostering collaboration, removing impediments and maximizing team efficiency. Passionate about Agile Transformation and continuous improvement.

Experience

Scrum Master

Travelex India Pvt. Ltd.

Feb 2021 - PresentMumbai

Led 2 cross-functional teams improving project outcomes by 15%, and increasing team satisfaction by 20%. Facilitated effective Scrum Events fostering Agile adoption. Removed impediments and resolved conflicts through effective collaboration with the Product Owner, enhancing team productivity. Successfully led Cloud Migration project from on-prem to AWS, ensuring seamless transition and minimal disruption. Efficiently handled projects involving compliance with diverse geographic regions, KYC, sanction, and compliance regulations. Partnered with Product Owner to optimize the product backlog and deliver maximum business value with reduced risk. Involved in backlog refinement to identify and mitigate potential risks. Proactively monitored the risks preventing 2 potential delays. Leveraged expertise in Regression, Performance and API testing to ensure high-quality deliverables and on-time project completion. Driven Integration testing efforts with internal downstream applications, ensuring seamless data flow and system compatibility. Executed comprehensive cross-browser testing on UI changes, identifying and addressing critical defects in lower environments. Published insightful business reports and tracked KPI Matrix. Cultivated a culture of continuous improvement through retrospective sessions and feedback loops, driving consistent team growth. Empowered teams to thrive through constructive feedback and timely recognition. Also, helped to embrace a positive growth mindset. Conducted sessions on Agile and Scrum at team and organization level.

Senior Quality Analyst

Forbes Technologies India Pvt. Ltd.

Feb 2020 - Jan 2021Mumbai

Led a high-performing QA team of 8 testers delivering high-quality project. Implemented automated testing frameworks resulting in a 20% reduction in manual testing time and a 15% increase in test coverage. Championed a proactive testing strategy, collaborating with developers to identify and address potential defects early in the development lifecycle, achieving a 25% reduction in defects post deployment in production. Streamlined the testing process by 15% through effective test case creation, prioritization, and defect tracking. Increased team productivity by 20% through improved communication, collaboration practices, and knowledge sharing initiatives. Mentored junior testers, fostering their growth and development into skilled QA professionals. Prepared comprehensive test reports and presentations for stakeholders, delivering clear insights into project progress and potential risks.

Quality Analyst Executive

Reliance Retail Ltd

Apr 2018 - Jan 2020Mumbai

Collaborated with product managers to clarify requirements, conduct walkthroughs, and ensure test case alignment. Executed comprehensive test cases on mobile applications using Browserstack and real devices to guarantee optimal user experience. Provided technical guidance and support to business teams (site operations, finance, marketing, merchandising) for new hybris feature implementations. Managed test execution and release processes, ensuring high-quality product delivery to stakeholders. Uncovered 15+ critical defects through rigorous testing, contributing to a smoother user experience. Bridged the gap between different teams by fostering clear communication, resolving issues and ensuring timely defect resolution. Leveraged JIRA tool to meticulously track, document, and manage identified issues throughout the development lifecycle. Documented comprehensive UI designs, creating a clear roadmap for stakeholders and business users. Instrumental in the successful launch of application, contributing to the company's continued growth and success.

Education

Mumbai University

Master of Science (M.Sc.IT)

Jan 2014 - Jan 2016

Mumbai University

Bachelor of Science (B.Sc.IT)

Jan 2011 - Jan 2014

Licenses & Certifications

Certified Scrum Master (CSM)

• No expiration

Certified Product Owner (CSPO)

• No expiration

Business Analysis Certified (CBAP)

• No expiration

Jira Fundamentals

• No expiration

Confluence Fundamentals

• No expiration

Skills

Sprint Planning
Release Planning
User Story Estimation
Daily Scrum
Backlog Refinement
Sprint Review
Retrospective
Agile
Scrum
Kanban
SAFe
XP
JIRA
Confluence
Trello
Quality Assurance
J Meter
Manual & Automation Testing
ServiceNow
Ivanti ITSM
HTML
CSS
Python
C-Sharp
Java
MySQL
Oracle
AWS
POSTMAN
Project Management & Delivery
Stakeholder Management
Leadership & Team Building
Conflict Resolution
Communication & Negotiation
Mentoring & Coaching
Problem-solving
Decision-Making