SHIWAM CHOURIYA
@shiwamchouriya
Business Development Associate at 24]7.ai India
Chhindwara, M.P
Shiwam is a recent IT graduate with foundational experience in Business Development and Customer Support. He possesses strong communication, problem-solving, and analytical skills. His experience includes conducting market research, developing client outreach strategies, and maintaining customer databases, making him well-suited for a client-facing sales role.
Experience
Customer Service Associate
24/7.ai India
Gained communication and problem-solving skills in a Customer Support Associate role. Adapted to fast-paced environments, valuable for addressing urgent IT issues. Developed a customer-centric mindset, applicable to IT user experience and satisfaction. Cultivated a customer-centric mindset, transferable to enhancing IT user satisfaction and support.
Business Development Associate Intern
Byju’s Think and Learn Pvt. Ltd
Successfully conducted market research and analysis to identify potential leads and opportunities. Collaborated with the sales team to develop client outreach strategies, resulting in increased engagement. Assisted in maintaining and updating the customer database, ensuring accurate and up-to-date information. Gained valuable insights into the sales and business development processes, enhancing my understanding of the industry.
Education
Sagar Institute of Research & Technology
Bachelor of Technology
Information Technology
Govt. Excellence School
Higher Secondary Examination
Information Technology