SSShekhar Sharma
@shekhar
Project Manager - Professional Services at Mobile Mentor
Bengaluru
Shekhar Sharma is a seasoned Delivery Head in Digital Transformation with 17 years of experience in strategic planning and operations. He has a proven track record of leading cross-functional teams and optimizing processes to deliver high-impact results. His expertise includes resource allocation, stakeholder engagement, and fostering collaborative environments. He is recognized for his adaptability and reliability in managing complex digital estates and cloud migrations.
Experience
Project Manager - Professional Services
Mobile Mentor
Led the PMO function for the Microsoft 365 professional services tower. Governed Microsoft Intune endpoint management migrations across Windows, macOS, iOS, and iPadOS. Delivered Microsoft Copilot mentoring services and Identity and Security mentoring services. Provided high-level program and project governance, tracking milestones, risks, and financials. Owned P&L management for the professional services tower.
Delivery Head
Spektra Systems
Led end-to-end delivery and operational management of the SaaSify platform. Directed a 14-member cross-functional team. Improved platform onboarding cycle time by 35% and reduced platform incident response time by 25%. Established KPI-driven delivery governance improving SLA adherence from 91% to 98%.
Senior Program Manager
CloudEQ Software India Pvt Ltd
Spearheaded migration of McDonald's 1,800 Azure server infrastructure. Implemented SaaS and AI-driven applications for clients including McDonald's, Red Bull, and Airbus. Managed a team of 12 overseeing Azure cloud infrastructure generating annual revenue of $15 million. Reduced project turnaround time by 30%.
Project Manager – Transitioning & Implementation
Henson Group
Contributed to achieving a $50 million annual revenue target. Led Microsoft Expert MSP audits and over 50 cloud migration projects utilizing Agile frameworks. Implemented advanced monitoring and optimization strategies resulting in a 60% improvement in system performance.
Partner Technical Advisor
Microsoft India R&D Pvt Ltd
Managed a team of 15 Technical Leads across partners like Wipro, TekExperts, and Mindtree. Onboarded 30+ organizations onto Azure Marketplace. Served as SME for Azure Service Engineering (ASE) and bridged communication between DataCenter Capacity team and Azure Support.
Support Engineer
Microsoft (Inhouse) on payroll of Spectrum Consulting
Joined the pilot team to support Azure during its General Availability launch. Contributed to the release of Azure services including DocumentDB, SQL Reporting, and Media Services.
Technical Engineer Level 3
Hewlett-Packard India
Addressed and resolved technical issues for McAfee Antivirus. Developed shell scripts for virus removal tools.
Technical Support Officer 2
Convergys India Pvt Ltd.
Served as a Moderator for the Microsoft Answers web forum. Specialized in troubleshooting Windows XP and Windows Server platforms.
Executive Tech Support
247.ai
Resolved technical issues for McAfee Antivirus and developed shell scripts for virus removal tools.
Education
DAV College - Chandigarh, India
B.Sc
Licenses & Certifications
ITIL 4 Foundation: an introduction to ITIL 4
AXELOS
Certified Scrum Master
Scrum Alliance
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft
Exam 533: Implementing Microsoft Azure Infrastructure Solutions
Microsoft
Kepner Tregoe Practitioner
Kepner Tregoe
Project Management Foundations