Ruchi Choudhary

Responsible for planning, coordinating, and implementing projects within triple constraint. Effectively monitor and communicate updates to relevant stakeholders. Streamlining the process for new teams and optimise resource utilization along with conflict management. Led cross-functional teams of 50+ engineers including onsite dev teams from Mexico and the US. Maintain prioritized product backlog based on defined business value, aligning with Product strategy and resource capacity. Data-driven strategy along with KPI analysis and management. Coordinate between teams for timely and smooth delivery. Issues and risk analysis with mitigation planning.

Lead user researcher on various innovative banking UX solutions. Collaborate with other Designers, Product Owners and front-end Developers. 0 to 1 of design delivery for multiple clients which included user research, and low and high-fidelity design, taking into consideration the client’s pain points and business strategy. Created best practices for the design and dev team and a design library of 100+ common UX components. Liaison for team and customer due to good communication and product sense. Introduced Agile process to the team by giving internal training. Explaining Kanban board and agile process to keep track of individual as well as overall task completion within the team.

Established the UC platform from scratch and brought it to par with other products. Made sure that relevant resources were brought into the team and given proper KT, varying effort estimation with time, thereby providing on-time deliveries with optimum quality of work. Responsible for assignment and effort estimation of various tasks related to IOS, UC, and XR using the Team-insight tool. Tracking of all requests and their on-time delivery by creating and managing the lifecycle of requests in the GRT tool. Troubleshooting issues and anticipating risks that might develop in the future. Coordinating between third-party vendors, internal resources, and Managers. Weekly status report preparation and presentation to keep track of TAT, resource availability issues, RAG status, risk identification and mitigation, issue troubleshooting to find the root cause, etc. Employed various reporting techniques to keep track of delivery quality and time.

Resource Management for cross-functional teams across locations. Managed the team's performance for efficient resource utilisation. Coordinated between all the stakeholders for troubleshooting.

Developing a simulator in Erlang. Creating simulations using Perl and shell scripting. Technical writing. KPI reporting and weekly presentations with the leadership team.

Graduated in Information and Communication Technology