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Shalini Agrawal

@shaliniagrawal

Senior Digital Relationship Manager at Square yards

New Delhi

Square yardsDr. Bhim Rao Ambedkar University (DBRAU) agra

Shalini is an enthusiastic and self-motivated professional with 2+ years of experience in digital relationship management and business development. She is skilled in activating inactive customers, handling inbound and outbound calls, and resolving complex queries. She is a mature team worker who excels in data analysis, building client relationships, and performing well under pressure.

Experience

Senior Digital Relationship Manager

Square yards

Oct 2022 - Present

Activate existing inactive costumers from given data. Collecting and analysis data. Handling inbound and outbound calls. Resolving costumer queries.

Senior Business Development Associate

Square Yards

Jul 2021 - Aug 2022

Arrange meetings with potential customers. Identifying customers need. Build good working relationships among clients and brokers. Develop Square Yards as a brand.

Education

Dr. Bhim Rao Ambedkar University (DBRAU) agra

B.Com (Commerce)

Commerce

Jan 2022Grade: 66%

CBSE

Class XII

Jan 2017Grade: 80-84.9%

Medium: English

Skills

Marketing
Sales
Accounting
Leadership
Communication Skills
Organization Skills
Interpersonal Communication
Problem Solving
Time Management
Active Learning
Decision Making
Management