RaviKant Ojha

Monitoring the performance of the sales team(6-8 people). Built and maintained the report via sales approach. Identifying opportunities and strategies to increase sales. Regularly analysis the report, attending the meetings and training sessions. Building and maintaining good working relationships with customers. Intensely following up with the prospects and closing the sales within the sales cycle / site visits. Diligently communication and priming ther lead through channel like email , email, WhatsApp , SMS and Calls. Keep tracking the team performance keeping track of factor like conversion factors, average revenue generated , average revenue per sales etc.

Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation. Handle a designated team of 7 Associates. Handle a regional pre-sales team and coordinating with central pre-sales team for better sales planning. Facilitated meetings to communicate team performance goals and results. Identified and corrected deficient performance and behaviors to achieve maximum productivity. Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office. Met with clients to maintain communication to enhance teams' execution on new products.

Worked as a Business Development Associate in Direct sales and my job role was of direct sales where core work is to convince the parents & child over phone call fixed home counselling session and explain them about the courses at BYJU’S and suggest the best course for their child and to enroll them at BYJU’S and do all the EMI formalities, finance process and check till the product reaches the customer.

Working a training for residential projects and infrastructure.