Amit Kumar

Selling company services; managing client relationships through all phases of the sales cycle. Managing sales data and pricing, as well as following competitor’s activity. Identifying, qualifying, and establishing new business opportunities. Contacting – by any means; phone, e-mail, personal visits, meetings, etc.

Responsible for generating high-quality leads each day to meet the required quota. Responsible for nurturing prospects with daily follow up’s to make them qualify leads. Worked closely with business partner’s sales team to arrange a conference call with potential customers for a product demo and technical discussion.

Responsible for developing new sales leads via outbound calls, cold emails, and business networking sites. Built a strong understanding of the business and technological aspects of the IT software and hardware service industry. Worked on a raw database made initial contact with IT decision-makers or influencers to collect qualifying information and set appointments with partner stakeholders. Answered all customer questions related to products, services, and pricing. Executed an outbound calling strategy to warm leads which exceeded expectations by 50%. Managed prospective leads and existing accounts using the CRM platform to accurately forecast revenue and nurture long–term business partnerships.

Developed new business opportunities through cold calls and face-to-face meetings with potential customers. Key role comprises selling translation, transcription, and voice-over services to customers. Worked closely with the services team to meet customer expectations, resulting in an annual retention rate of 87%, exceeding target goals.

Gained knowledge across insurance sales. Developed proficiency in dealing with different types of customers.