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Samridhi Tiwari

@samridhitiwari

Growth Manager

Gurgaon, Haryana

linkedin.com/in/samridhi-tiwari-009b43141

Tiger GamesDayanand Academy of Management and Studies

Samridhi Tiwari is a Growth Manager with over 4 years of experience specializing in CRM, Retention, and Performance Marketing. She has a proven track record in strategizing and executing multi-channel campaigns (Email, SMS, WhatsApp, Push) and optimizing user retention. Her expertise includes data analysis, A/B testing, and utilizing tools like Google Analytics and CleverTap to drive product visibility and growth across diverse international markets.

Experience

CRM Manager

Tiger Games

•Feb 2024 - Present

Handling app banners and strategizing banner offers for better user retention. Handling Instagram, Facebook, Youtube and LinkedIn pages. Work on retention strategies and campaigns. Strategizing and analyzing Trigger and Promotional campaigns. Manage push notifications, SMS, Email, and WhatsApp.

Product Manager

Hungama Digital Media Entertainment Pvt. Ltd.

•Mar 2001 - May 2001

Strategizing campaigns for various channels and analyzing data for the next move. A/B testing of push campaigns, In-apps, Email, SMS, etc. Working closely with tech, QA, and creative teams to solve app-related issues and check new implementations. Working on projects like the Hungama app, Hungama music in Mi devices, Alexa, Hungama music in Vi, and Zee5.

Marketing Executive

Indiabulls Group with Yaari App

•Mar 2001 - Mar 2001

Planned SEO for the best visibility of a website. Planned ASO for the best visibility of the app. Campaign scheduling and analyzing from Google ads, Facebook ads, and CleverTap. Worked on different projects like the Yaari app, Earthy Essentials website, and Ultramate website. SAMRIDHI TIWARI Real-time trigger, promotional campaigns, Email, SMS, and WhatsApp. Worked for India, Indonesia, and Malaysia. Experience in managing different digital media products such as Alexa Music, Hungama Music in Mi (HMMi in Xiaomi), Hungama Music in Vi (HMVi), and Hungama and Zee5. Knowledge about strong strategy making, CLM, setting quality CRM campaigns, retention, and user lifecycle flows.

CRM Manager

OYO Rooms and Hotels

•May 2001 - Feb 2001

Strategizing and analyzing Trigger and Promotional campaigns. Manage push notifications, SMS, Email, and WhatsApp. Making journeys to retain the users. Work closely with creative, brand, tech, product, and revenue teams. Working for India, Indonesia, Malaysia, and Europe.

Digital Marketing Executive

Destinigo Websol Pvt. Ltd.

•Aug 2001 - Feb 2001

Done SEO of the website by creating valuable backlinks on different platforms. Email marketing, backlinks creation, creating campaigns, acquisition, and retention. Knowledge of tools used to improve website performance and visibility. Competitive analysis to improve the product and match with current trends.

Education

Dayanand Academy of Management and Studies

Bachelor in Business Administration

Jan 2020

Skills

Growth Marketing
Growth Strategies
Product Strategy
Product Road mapping
Team Management
Communication skills
Google Analytics
Data Analysis
Engagement Management
Campaign analysis
CRM
Retention Marketing
Campaign Optimization
SMS campaigns
Whatsapp campaigns
Emailer campaigns
Firebase
MS Excel
Appsflyer
Amplitude
Notion Workspace
MS Power Point
SEO & ASO
Performance Marketing