Rishabh Gupta

Project Management (Support): Successfully managed projects & tasks from initiation to completion, ensuring timely delivery, solutioning roadblocks, and alignment with requirements. Invoice & Accruals (Finance): Managed & delivered invoice and accruals across diverse locations, within budget, optimizing cash flow and maintaining client satisfaction. Research & Development: Led the design and delivery of training sessions on Global Medical Device Regulations, Good Documentation Practices, Quality Management Systems – USFDA & EUMDR. Data Driven Dashboards: Launched multiple real-time dashboards to enhance process efficiency and provide critical support to business operations and leadership teams. Resource Management: Implemented a comprehensive shift monitoring system in 3 Shifts to oversee account operations, which resulted in a 15% increase in team efficiency, ensuring smooth workflow, timely issue resolution, and adherence to SLA (Service Level Agreements). Growth Strategy: Collaborated with senior delivery manager, project manager to develop plans & strategies, addressing uncertainties in project costs to ensure profitability and transparency. Process Optimization: Boosted operational productivity by designing and implementing an attendance tracker dashboard to monitor employee attendance patterns and identify areas for improvement. Pre-Sales Consulting: Facilitated business deals along with pre-sales team by developing business cases for new locations and approving them based upon both financial and talent feasibility.

Analyzed the products, promotions, and competitor strategies to enhance customer retention and lifecycle management. Conducted in-depth market research to identify customer needs, trends, and preferences, driving the development of targeted marketing campaigns and contributing to overall business strategy. Conducted comprehensive website and social media audits, recommending strategies to increase overall reach and organic traffic through innovative online advertising mediums like Google AdSense and various social media platforms, leading to a 65% increase in Instagram engagement rates and enhancing overall brand visibility. Led a team of 50+ business partners across multiple cities & established travel communities across multiple regions, driving a 30% increase in sales and a 40% boost in brand engagement through the execution of strategic marketing initiatives.