Rateesh Trivedi

Responsible for $300k ARR revenue from Africa Region. Responsible for Sales of Wallet and Mobile Money, Enterprise Contact Centre, Rewards & Loyalty, Digital Commerce, Campaign Manager Solutions and Platform in the region. Channel Development and new customer acquisition. Up-Sell and Cross – Sell within existing customer to increase the wallet share. Represent company at trade association, exhibitions, road shows to promote products. Frequent Visit to Territories assigned for Funnel Generation, Closure, Channel Expansion, and Existing Customer Satisfaction Activities.

Responsible for $100k ARR revenue from East Africa Region. Strategizing region wise sales plan and targets in alignment with business objectives. Responsible for Sales of Enterprise Contact Centre, AI ChatBot, and Platform in the region. Channel Development and new customer acquisition. Up-Sell and Cross – Sell within existing customer to increase the wallet share. Represent company at trade association, exhibitions, road shows to promote products. Quarterly visits to East Africa Territory for Funnel Generation, Closure, Channel Expansion, and existing customer satisfaction activities.

Managing International Business for Technology Domains like Telecommunication, Physical Security (Access Control Time Attendance and Video Surveillance Solution). Managing team of Sales Managers, Pre-Sales Managers, Partner and End Customer Support, Marketing Manager, Business Development Executive and Field Sales Managers. Direct and Indirect Channel Development, Expansion and Growth. Responsible for Regional Revenue Target and Year on Year Growth of 40% including the Direct and Indirect Channel Expansion. Represent company at trade association, exhibitions, road shows to promote products. Define Go to market strategy, coordinating with cross functions to build long term and sustainable business plans and processes. Strategize and Plan to increase geographical footprints by introducing Matrix products. Managing Revenue Target for Master Stock Points and Distributors. Business Planning and Execution with Master Stock Points and Distributors.

Prospected for new opportunities in order to create and maintain a robust sales pipeline. Realized revenue and margin targets and exploit opportunities, while displaying notable client service orientation. Leveraged my skills and knowledge of technology solutions to assist and influence the client throughout the procurement cycle. Analyse market trends and accordingly develop sales plans to increase revenue. Manage sales pipeline, forecast monthly sales and identify new business opportunities. Develop positive working relationship with partners to build business. Stay current with latest developments in marketplace and competitor activities. Develop process improvements to optimize partner management activities. Deliver customer presentations and attend sales meetings and partner conferences. Build Strong relationship with solution vendors. Had a strong government tendering process: Designed, proposed and submitted infrastructure solutions in bidding. Mapping solutions for the customer's requirements, defining project requirements and implementation strategies and running product demos, Proof-of-Concept (POC) implementations for the customers.

Identify, recruit and on-board new channel partners within assigned territory. Manage sales activities of partners to generate revenue. Coordinate with partners to create and execute business plans to meet sales goals. Analyse market trends and accordingly develop sales plans to increase brand awareness. Evaluate partner sales performance and recommend improvements. Educate partners about product portfolio and complimentary services offered. Address partner related issues, sales conflicts and pricing issues in a timely manner. Manage sales pipeline, forecast monthly sales and identify new business opportunities. Develop positive working relationship with partners to build business. Develop positive working relationship with partners to build business. Communicate up-to-date information about new products and enhancements to partners. Develop process improvements to optimize partner management activities. Work with partners to develop sale proposals, quotations, and pricing. Deliver customer presentations and attend sales meetings and partner conferences. Assist in partner marketing activities such as trade shows, campaigns and other promotional activities.

First level analysis of the problem, its decomposition and if possible provide an alternate solution to the user. Product presentation and demonstration. Support with technical qualification and sales opportunities. Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP). Build custom demonstrations. Provide first-line technical support for software evaluations and/or pilot projects. Monitor accurate and correct delivery of software sold. Compare Information Builders product offering at a technical level with competitive products.