Ankit Arora
@ankit.arora
Senior Career Consultant at Digz Placement / Get-A-Job
Vadodara, Gujarat
Ankit Arora is an experienced professional with expertise in customer support, sales, and career consulting. He has managed team operations, handled international client accounts for US and UK markets, and utilized various CRM tools like Salesforce and HubSpot. His background includes providing job placement guidance and managing complex sales reporting and forecasting.
Experience
Senior Career Consultant
Digz Placement / Get-A-Job
CRM Management: Maintain and update HubSpot CRM with student and employer data. Student Support: Provide personalized job search guidance, resume help, and interview preparation. Job Placement: Source job opportunities and negotiate offers for students. Handling and reporting to Clients of US and UK, including applying payments on Microsoft Navision and Salesforce CRM. Implementing new features like Salesforce CPQ and integrated domestic sales.
Customer Support Supervisor
Perennials India Pvt Ltd
Handled a team of 4 members, reporting to Senior National Sales Manager and Managing Director. Managed sales forecasting and client reporting for US and UK clients. Created reports on Excel and dashboards on Salesforce Tableau.
Customer Support Supervisor/Team Lead
Accenture solutions
Coordinated with the team, handling client queries over phone calls and emails regarding invoices and purchase orders. Managed customer accounts and reported unusual activity. Handled tools like Ms Excel, Word, Sap, and Sap Ariba.
Sales representative
HCl health care
Coordinated between the team and called employees to facilitate health check-ups for themselves and their dependents. Managed tools like ms Excel and Zoho CRM.
Education
SimpliLearn
IBM Master Diploma
Business Analyst
Bright day school
Accounting information and English
Monad University
Accounting information and English
Symbiosis centre for distance learning
Business development, business marketing, sales distribution
Licenses & Certifications
IBM Master Diploma Business Analyst
SimpliLearn