RAJESH S

Successfully finished Digital Marketing Certification course with 90 days of temporary job project from Panasonic. Grown new site for undertaking and began doing outsourcing projects. Managed blog for SEO purposes. Dealt with SEO, running face book ads, Email marketing, Content marketing, Onpage Optimization, A/B testing, Blog composing.

Managed a team of 3 full-time marketing associates. Launched an SEO campaign that targeted high volume and long-tail keywords, generating 10,000 unique visitors and 150 customers each month. Handled software items like CRM, Project Management tools, Facility Management Software. Advised clients on digital marketing, product management, and UX. Prepared sales contracts, proposals, and reports.

Monitored costs, competition, and trends, adjusting sales prices to maintain a 20% net profit margin. Established annual sales budget and projected expected sales volume and profit while reducing expenditure by 12%. Exceeded growth targets every quarter by 24% on average. Oversaw a team of 5 full-time marketers and 3 paid contractors.

Established a sales strategy for all major customers and prospects. Built a profitable pipeline through direct outreach and training, improving associate approval rating by 17%. Landed 56 new customers over 2 years, improving customer retention by 13%. Established annual sales budget and projected expected sales volume and profit while reducing expenditure by 12%. Trained and oversaw development of a 25-member sales team. Dealt with software items like ERP Solution, Document Management software, HR&Payroll programming, CRM programming.

Identified revenue, collection, and activity goals and compared past and projected revenues to marketing goals, increasing year-to-year revenue goals by 10%.

Resolved customer call complaints in a timely manner, reducing the likelihood of negative reviews by 60%. Established thorough knowledge of protocols, reducing customer wait times by 5+ minutes.

Handled customer questions efficiently, resolving issues promptly and reducing the need for supervisor assistance by 15%. Maintained a professional, friendly, understanding demeanor with customers at all times.