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BALAJI R

@balajir

Assistant Manager at Infosys BPM

Chennai, Tamil Nadu

INFOSYS BPMMadha Engineering College

Digital Marketing and Six Sigma Green Belt certified professional with over 12 years of experience. The candidate possesses expertise in Client Operations, Delivery management, and Campaign management. They have a proven track record in process improvements, automation, and leading new business establishments.

Experience

Asst. Manager

INFOSYS BPM

•Jun 2014 - Present

Key role in project migration from Eindhoven to Chennai in a short period of two months (AEM). Delivered savings of worth 19000 Euros (2 FTEs) per Annum by reducing the overall time taken for a AEM process by 50%. Led multiple campaign creation/promotion (e-mail and social media).

Web developer

GOLDENSUN PROPERTIES

•Apr 2012 - Apr 2014

Executive Data Control

ELEMENTK

•Mar 2011 - Feb 2012

Web developer

MONOTECH SOLUTIONS

•Aug 2009 - Mar 2011

Education

Madha Engineering College

B.Tech

I.T

•Grade: 64%

Licenses & Certifications

Six Sigma Green Belt

• No expiration

Skills

PROJECT MANAGEMENT
ON-BOARDING
PROCESS IMPROVEMENTS
AUTOMATION
CAMPAIGN MANAGEMENT
PEOPLE MANAGEMENT
DATA ANALYSIS & REPORTING
WEB DEVELOPMENT
AEM SME