RAJA VIGNESH VIRKUDI RAGHUNATH

Develop project plans and strategies to ensure timely, cost-effective and successful completion of AI based projects. Monitor development and deployment of projects and ensure on-time delivery of project deliverables. Liaise with stakeholders for project requirements, contract negotiations and determine project goals. Manage the operational aspects of the projects, planning and scheduling resources with timelines and monitoring progress with reports. Manage changes to project scope, cost and timelines, and adhering to stakeholder agreements. Identified improvement areas and update processes to streamline daily project activities for PMO. Make decisions or provide recommendations to the team.

Product Analyst in Customer Service Management supported towards bridging the gap between Developers and business stakeholders. Partnered with product team for Innovation sessions from planning to designing and reviewing with business partners and effective management based on Agile methodologies. Reviewed and assessed vendor solutions capabilities for Consumer banking. Support portfolio initiatives in-line with Finance BoW on workforce and staffing requirements. Coordinator for governance and routine Skill Development, BCP, third-party governance, operational management across teams. Set-up fully functional physical Lab environment for an end-end to development and functional testing. Responsible for People engagement and Talent planning program.

Liaised with development and client teams for planning and development of Clinibot and Automated Parking Management system using conversational AI dialogue writing enhancing Customer experience. Coordinate with Software Architect, Product Owners, SMEs, and Delivery Head in offering Feasibility and Solution plan for Clients. Collaborate with Internal Stakeholders in managing Pre-Sales Lifecycle, from understanding requirements to analyze to document and KT to delivery Head.

Collect cooking data and interpret patterns and trends within business for operation improvement. Analyze and suggest measures as reports for reducing OpEx. Analyze business needs and report back to the relevant team.

Investigate existing products and services in comparison with Market Competitors. Identify keywords for Google AdWords and enhance the existing campaign alongside target customers. Identify and analyze gap on products for gathering user requirements and interpreting data. Analyze and improve e-commerce user experience in collaboration with relevant stakeholders.

Cleanse dataset, perform data manipulation, gather requirements, analyze data with pivot tables and generating reports. Identify and analyze business rules. Analyze and report process data of Remedy on Demand (RoD). Analyze, normalize and report on organizational structure. Analyze and document vendor charter requirements for cloud transition in Brisbane City Council. Identify and create the business requirements for contract management with vendors.

Prospect and relationship building with customers and colleagues. Identify customer requirements and offer Virtual Reality Solutions. Budgeting and Forecasting (CapEx, OpEx). Handle business deals operations and activities. Conduct complex analysis to find new opportunities and target customers.