RAJAT VERMA

Dealt with B2B and B2C clients. Build relationships with prospective clients. Maintain consistent contact with existing clients. Manage sales pipeline. Analyze market and establish competitive advantages. Track metrics to ensure targets are hit.

Developed short-term and long-term sales objectives and strategic plans to meet company's target. Evaluated current service needs and product satisfaction levels with established customers to improve offerings. Enhanced marketing exposure through direct correspondence with potential clients. Improved my ability to create proper funnel for better results. Answered customers' questions regarding products, prices and availability. Worked on multiple sales models such as Direct Sales, Inside Sales, Hybrid Model, etc. Generated a revenue of more than 1 Crore. Cold calling leads to fix a counselling session. Conduct that counselling session to convert it into a sale. Developed business growth plans by identifying key clients, critical targets and priority service lines. Coached and trained staff to comply with company policy and procedures. Worked flexible hours; night, weekend, and holiday shifts. Managed a team of 10 Business Development Associates (BDAs).

Established Verma Enterprises for online selling of Mobile Accessories on platforms like Amazon, Flipkart, eBay, Snapdeal, etc.

Listen to customers' concerns issues and questions. solving the customer’s problems. Maintained excellent customer satisfaction by assisting and helping them with any questions, refund queries and complaints.