NIKITA KAUSHIK

Prepared pricing strategies for current customers to enhance sales and increase profitability. Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives. Designed survey method to evaluate inside sales team. Coordinated activities and projects to plan sales department operations and meet timelines.

Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Monitored accuracy and distribution of sales reports, recommending new tools or revisions to existing reports. Informed sales team on availability and interpretation of forecasting and territory management data to enable team members to close more sales. Implemented systems and procedures to increase sales. Collaborated with upper management to implement continuous improvements and exceed team goals.

Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts. Developed business pipeline using cold and warm techniques. Enhanced customer experience using all omnichannel offerings. Engaged with customers to build business relationships.

Conducted research and analysis to determine current and future SAP trends. Solved functional and technical obstacles and worked closely with project team from different streams. Documented and maintained technical specifications for SAP applications.