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RAJAN GUPTA

@rajangupta

Sales Specialist in Ed-Tech sector

New Delhi

www.linkedin.com/in/rajan-gupta-0827a211a

Fliplearn EducationDelhi University

Rajan Gupta is a results-oriented professional with over 9 years of experience in Operations Management and Sales within the Ed-Tech sector. He specializes in lead generation, outbound processes, and developing end-to-end B2C/B2B sales strategies. He has a proven track record of exceeding yearly targets and managing large teams to achieve corporate strategic goals.

Experience

Team Leader

Fliplearn Education

•Nov 2020 - Jun 2021

Handled a steady team of 21 people. Conducted recruitment drives. Assigning targets and monitoring achievements of team members, directly responsible for the revenue chart as a Team Leader. Reporting overall Sales Report to senior manager.

Assistant Manager (Abroad Studies)

Collegedekho.com

•Dec 2019 - May 2020

Handled a steady team of 52 people. Conducted recruitment drives. Greatly improved operation by building the CRM from scratch. Give Training to New Joiners. Constantly achieved revenue target. Before Lockdown 3.5 Cr Target in 2.5 Months.

TL/BDM

NII Limited

•Sep 2018 - Oct 2019

Handled a steady team of 24 people. Visit Colleges, Institutes, Schools. Conduct Seminars on Huge level. Face to Face Interaction. Travelling Different parts of INDIA. Give Training to New Joiners. Constantly achieved revenue target.

BDM

Avanti Learning Center

•Feb 2017 - Aug 2018

Handled a steady team of 10 people. Conducting Seminars in School, Educational Intuitions. Giving Product knowledge to New Joiners. Constantly achieved revenue target. In this company my biggest team target was in one day 670 Students registered.

Team Leader

Meritnation.com

•Dec 2011 - Feb 2017

Administering a team of 20 people; assigning targets and monitoring achievements of team members, directly responsible for the revenue chart as a Team Leader. Operating on inbound calls and converting calls to sales. Guiding students (national and international) regarding best study-material available, helping students with JEE, NEET recognizing their academic strengths and selecting a major. Providing educational guidance and assistance to students by planning schedules, recommending courses and determining appropriate education solutions for different types of students. Delivering KT Sessions on Outbound Processes to new joinees. Monitoring overall functioning of the processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Identifying new sales lead, following up rigorously and generating revenue; documenting and storing database of existing & potential clients. Liaising with onsite Business Relationship Manager and internal stakeholders; monitoring SLAs as per SOW. Analyzing the market and identifying potential clients through cold-calling to generate sales. Evaluating SOPs and reviewing quality products/services in coordination with the customers; ensuring 100% customer satisfaction.

Education

Delhi University

BA

Physiology

Jan 2011

NIOS

12th

Commerce

Jan 2007

GRD Academy

10th

Jan 2006•Grade: 60%

Skills

Sales
Lead Generation
Operations Management
Process Enhancement
Revenue Growth
Outbound Calls
Client Relationship Management
Team Management
MS Word
MS Excel
MS PowerPoint