ASAkhalesh Sharma
@akhaleshsharma
Operations Management Professional
New Delhi
Akhalesh Sharma is a results-oriented professional with 9.5 years of experience in Operations Management. He possesses demonstrated expertise in process, stakeholder, and vendor management, coupled with a strong track record in leading large teams and ensuring seamless business operations. His capabilities include developing strategic reports, managing complex processes, and enhancing customer satisfaction through continuous improvement.
Experience
Assistant Manager Operation
AMS Inform PVT LTD
Assessed optimized and elevated operations to target current and expected demands. Allocated tasks evenly amongst team members, making use of team strengths or areas where development is desired. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Associate Manager
Authbridge Research Services PVT LTD
Heading a team of 70 resources including 2 Team Leader. Involved in technical development and leading process improvement projects of the department. Responsible for delivery on all SLAs for > 400 clients. Key responsibilities included Team/Stakeholder Management/MIS reporting, Resource planning, and Mentoring productivity. Responsible for quality for policy owner services.
Assistant Team Leader
Authbridge Research Services PVT LTD
Senior Pre Verification Specialist
Authbridge Research Services PVT LTD
Quality Specialist
Authbridge Research Services PVT LTD
Computer Operator
Auto Risk Management Services Pvt Ltd
Organized complex documents using office technology and software applications.
Education
UP Board Allahabad
High School
Passed
UP Board Allahabad
Intermediate
Passed
SunRise University
B A