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Prerna Kansal

@prernakansal

Client Relationship Manager at Net Square Solutions Pvt. Ltd.

Mumbai, India

https://www.linkedin.com/in/prernakansal/

Net Square Solutions Pvt. Ltd.Jankidevi Bajaj Institute of Management (JDBIMS)

Prerna is a Client Relationship Manager with over 6 years of experience in the IT and Information Security sectors. She specializes in client relationship building, customer success, and spearheading large-scale projects. Her expertise includes managing client onboarding, retention, and executing marketing strategies to increase sales while ensuring project delivery on time and within scope.

Experience

Manager- Client Relationship and Acquisition

Net Square Solutions Pvt. Ltd.

Full-timeJun 2017 - PresentMumbai, India

Gathering end to end Business requirements through client from offshore/onshore. Understanding the client’s requirement and creating scope of work documents (SOW), Business Requirement Document (BRD), adept at developing complex business proposals. Providing outstanding client service to new and long-standing customers by attending closely to concerns and developing solutions and maintaining long term profitable relationship with clients through conflict resolution and recommendations. Responsible for maintaining invoicing for key accounts and maintaining the excel sheet for the payment related updates.

Team Lead- Inside Sales

Propellum Infotech Pvt. Ltd.

Full-timeMay 2016 - May 2017Mumbai, India

Established MIS reports for Propellum’s clients. Responsible for generating leads and converting them into Loyal customers. Identify and communicate with decision makers amongst the targeted leads to initiate sales process. Online demonstration to clients on call presentations for prospective clients.

Education

Jankidevi Bajaj Institute of Management (JDBIMS)

Master of Business Administration (MBA)

Marketing

Bharati Vidyapeeth’s College of Engineering (BVCOEP)

Bachelor of Engineering (B.E.)

Electronics and Telecommunication (ENTC)

Licenses & Certifications

Digital Marketer

Google Digital Garage

• No expiration

PRINCE2 Foundation in Agile Project Management

• No expiration

Credential ID: GR65623225PK

PRINCE2 Practitioner in Agile Project Management

• No expiration

Credential ID: GR657099261P

The Fundamentals of Digital Marketing

Google Digital Garage

• No expiration

Credential ID: V3U 4T3 ZYF

Skills

Client Relationship Management
Information Security
Project Management
Customer Success
Salesforce
Zoho
SAP Ariba Portal
SAP Concur
RFP Responses
Proposal Construction
Project Planning
Budgeting
Digital Marketing