Prerna Kansal

Gathering end to end Business requirements through client from offshore/onshore. Understanding the client’s requirement and creating scope of work documents (SOW), Business Requirement Document (BRD), adept at developing complex business proposals. Providing outstanding client service to new and long-standing customers by attending closely to concerns and developing solutions and maintaining long term profitable relationship with clients through conflict resolution and recommendations. Responsible for maintaining invoicing for key accounts and maintaining the excel sheet for the payment related updates.

Established MIS reports for Propellum’s clients. Responsible for generating leads and converting them into Loyal customers. Identify and communicate with decision makers amongst the targeted leads to initiate sales process. Online demonstration to clients on call presentations for prospective clients.