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Praveen Kumar

@praveenkumar407

Team Manager – HR Support Services

Hyderabad

Amazon.comUniversity of Hyderabad

Praveen Kumar is a competent professional with 14 years of experience, specializing in HR Operations, Employee Engagement, and Strategic Planning. He has a proven track record of leading critical HR programs, including benefits, compensation, organizational development, and regulatory compliance. His expertise covers full-cycle recruitment, performance management, and developing HR strategies aligned with overall business goals.

Experience

Team Manager – HR Operations

Amazon.com

Full-timeSep 2017 - Oct 2021Hyderabad

Managed overall operations of centralized timekeeping HR team, providing world-class customer service to HRBPs and area managers. Key responsibilities included devising and implementing HR strategies, managing Organization Development, Performance Management, and Employee Relations. Successfully led process improvement initiatives, achieving significant FTE savings through automation and process optimization. Ensured compliance with state and federal laws and managed company-wide training and development programs.

Team Manager – Customer Service

Amazon.com

Full-timeJun 2015 - Sep 2017Hyderabad

Team Lead – Customer Service

Amazon.com

Full-timeFeb 2011 - Jun 2015Hyderabad

Customer Service Associate

Amazon.com

Full-timeOct 2007 - Jan 2011Hyderabad

Education

University of Hyderabad

PGDBM

Jan 2007

Jawaharlal Technical University

B.Tech.

Electrical & Electronics Engineering

Skills

HR Strategies & Operations
Talent Management
Acquisition
Training & Development
Performance Management
Employee Engagement
Compensation Management
Manpower Planning
Team Management
Recruitment & Retention
Soft Skills
Microsoft Office
SQL
HTML
CSS