Prateek Singh

Mentored & led a team of 3 sales support executives to perform contact discovery for new outbound campaigns pertaining to all products. Managed end to end Business Development from lead generation to closure. Drove top-of-the-funnel lead generation by researching prospective accounts, & pursuing them through hyper- personalized cold emails & LinkedIn campaigns. Maintained a successful track record of consistently hitting quota by closing opportunities via conducting discovery & demo calls over zoom. Created compelling presentations & proposals that challenged the status-quo and convinced decision makers to examine the value addition. Provided forecasts and brainstormed new strategies to create pipeline and drive closures. Automated workflows via Zapier to streamline & organize sales processes. Provided relevant feedback to the product & operations team for continuous product improvement & customer satisfaction. Drafted compelling content for email & LinkedIn outreach campaigns. Collaborated with the design & Marketing team to draft case studies to further engage prospects. Negotiated and presented the best possible costs and solutions to meet customer requirements. Researched competitor’s strategy & pricing to gain competitive advantage & win customers.

Train & assess Business Development Executives on utilizing LinkedIn Sales Navigator, Cold email tools & cold calls. Lead a team of Business Development Executives to generate leads and set appointments for U.S. based enterprises. Identify the ideal prospect profiles and create strategies to create engagements and to further set appointments. Effectively communicate all the planned & executed outbound activities to the clients on a weekly basis. Draft Systematic Selling Process and create monthly calendar to help clients keep abreast of day to day activities. Create compelling content for cold email campaigns as per the insights and suggestions provided by the clients. Participating actively in LinkedIn and web research activities to create target lead profiles to market to. Actively engaging in lead response management and communication to qualify them and make them sales ready. Building up lead databases in the company’s CRM and updating them as per the most recent communication and updates. Maintaining lead reports to ensure complete visibility of activities, execution and results. Meeting daily, weekly and monthly reachability and business targets assigned.

New sales development for line haul ( FTL & PTL) freight solutions, including warehouse, 3PL and last mile distribution services. Provided analysis of trade data and customer feedback to provide the best pricing solution depending on the trade lane, volumes and needs for consolidation. Worked closely with customers to provide capacity and costs for critical air cargo movements. Negotiated and presented the best possible costs and solutions to meet customer requirements. Continuous team improvement and SOP to meet customers needs and to streamline workflow.

Provided SME support for existing and future products and services to both internal and external audiences. Created various professional and engaging whitepapers for various projects and ICOs. Lead Blockchain based projects and managed sprints for technical development teams as a Scrum Master. Created various blogs and wrote content for various websites. Communicated with internal support and sales teams to educate, gather customer feedback and resolve product issues. Participated in managing product strategies and business plans, managing the prioritization, implementation and tracking of product initiatives, performing competitive, customer, and market analysis and examination of new market opportunities. Collaborated with UX designer to design and deliver wireframes, and mockups optimized for a wide range of devices and interfaces. Provided training to customer service and QA/Certification groups. Developed and delivered presentations and documentation to both external and internal audiences in Working Groups, webinars and other venues regarding areas of product ownership. Coordinated with business stakeholders and align all development activities with business goals and priorities. Influencer outreach, Instagram & Medium handle management, Email marketing, and marketing content creation.

Worked for a B2B Demand Generation Service where my job responsibilities included: Market Research, Web Research, Demand Generation, Lead Generation/Appointment Generation, Pre sales and Sales, New Business Development, Inside Sales, Up selling, Cold calling, Contact Discovery from social networking sites, Webinar / White paper presentation, Marketing, Contact Discovery.

Worked with U.K. customers to provide debt consolidation services. Utilized skills such as probing, empathy, sympathy to provide immediate resolution. Presented the features, advantages and benefits of the services to acquire customers.