Prashant Sharma

Identifying, engaging, and closing deals with B2B enterprise-level customers. Guiding and supervising a small team of Product Specialists to effectively increase our sales pipeline and improve their KPIs. Building relationships with enterprises to ensure long-term success. Design and execute email marketing campaigns to retain, upsell, and cross-sell. Generate new product ideas, and enhancements to all existing products by collecting data from both the internal team and customers.

Manage the sales cycle from prospect to closing independently, discuss progress with management, and develop solutions to improve the closing ratio. Used to give the sales presentation along with the counseling session to map the needs of different clients with the Byjuʼs (B2C sales). Manage day-to-day operational duties including calling the fresh lead to fix appointments to make them a paid customer of Byjuʼs Retail customer success.

Trained customers on setting up, operating, and maintaining offline and online content. Conducted offsite presentations to promote company products and services. Monitored every sale to find fake sales, and commitments and to retain the customers by giving them full satisfaction. Worked with other teams such as logistics, finance, customer support, etc to give complete satisfaction to the customer.

Negotiated offer details and closed hires at an 85% Acceptance Rate for Full-Time Hires and an 80% Acceptance Rate for Intern Hires. Performed detailed and thorough reference checks, reviewed the project and the client to meet business initiatives. Interacted with the US-based staffing companies via mail / call in order to know more about the project or the client. Negotiated appropriate contract rates for open positions with applicants and clients.