Pavitra K

Answered customers' questions regarding products, prices, and availability. Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential. Managed friendly and professional customer interactions. Determined needs, delivered solutions, and overcame objections through consultative selling skills. Used CRM software to maintain detailed contact logs and account records. Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Negotiated contracts and closed sales with new and existing clients. Developed business pipeline using cold and warm techniques. Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts. Engaged with customers to build business relationships. Managed needs of more than many customers at once using strong prioritization and multitasking abilities. Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.