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Paul Dass

@pauldass

Sales Development Representative - (SDR) at Zocdoc

Mumbai

www.linkedin.com/in/pauldass

ZocdocG.J. Advani Law College

Paul Dass is proficient in analyzing situations and providing effective solutions while working in challenging team environments. His experience includes conducting continuous audits, devising reports for stakeholders, and providing coaching to new team members. He is skilled in managing performance levels and ensuring process compliance across various roles.

Experience

Sales Development Representative - (SDR)

Zocdoc

Jan 2001 - PresentNew York, United States

Developing sales strategies to draw in potential buyers or to solicit new potential customers. Presenting product information to customers once you have identified their needs. Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging virtual meetings. Collaborating with seniors to ensure the company's goals and targets are met.

Manager 1 - Business Development

upGrad Education Private Limited

Dec 2001 - Sep 2001New York, United States

Delivered revenue from refurbish/junk leads. Kick-started the first Alumni team. Assigned tasks to associates, tracked progress, and updated management. Responsible for driving maximum leads towards alumni connect sessions. Created effective strategies for project success. Managed a team of 8-10 members. Maintained target metrics by converting prospective students into confirmed admissions. Trained interns in course and pitch skills.

Senior Admissions Counselor

EMERITUS Institute of Management

Mar 2001 - Sep 2001Mumbai

Sold courses from reputed institutions such as IIMK, XLRI & Colombia Engineering Executive Education. Worked with the marketing team to create effective leads. Top performer for the pilot batch. Gained hands-on approach to GDPR and handling such leads. Trained interns on courses and conversation skills.

Fraud Operations Advisor

Tech Mahindra Business Services Ltd

Dec 2001 - Mar 2001Mumbai

Conducting continuous audits to ensure compliance. Devising various reports and disseminating them to stakeholders. Analyzing alerts to isolate suspected fraud cases. Profiling customer information and cross-verifying details. Identifying and analyzing data of fraud cases and methods of prevention. Dealing in sales of telecom services and products. Calling and requesting payments on credit cards.

Education

G.J. Advani Law College

Bachelor of Law (LLB)

St. Andrew’s College of Arts, Science & Commerce

Bachelors of Commerce (B.Com)

St. Peters College of Science and Commerce

Higher Secondary Certificate

St. Augustine High School

Secondary School Certificate

Licenses & Certifications

Digital Transformation

Simplilearn

• No expiration

Influencer Marketing from a Brands Perspective

upGrad

• No expiration

Merger and Control Rights

upGrad

• No expiration

Business Communication Masterclass: Write, Email & Speak Professionally

upGrad

• No expiration

Introduction To Product Management

upGrad

• No expiration

HR Boot-camp - Digital Marketing Program

upGrad

• No expiration

Professional Certificate - Search Engine Marketing

Amity Future Academy

• No expiration

All About Social Media Marketing

upGrad

• No expiration

Business Analytics

upGrad

• No expiration

Getting Started with Digital Marketing

upGrad

• No expiration

Management Essentials

upGrad

• No expiration

Human Resource Management

Great Learning

• No expiration

Product Management

Great Learning

• No expiration

Skills

Handling Team & Mentoring
New Initiatives Finding Process Gaps
Stakeholder Communication
Problem Solving
MS Office (PowerPoint, Word, Excel)
Salesforce
People Soft
Citrix
Oracle database
Amdocs
GDPR
Privacy Shield
Data Protection Act
Lead-square
Ameyo
Truly
Sales Strategy Development
Lead Management
Fraud Detection
Auditing
Training