Oishik Das
@oishikdas
SaaS Manager at Zluri
Bengaluru, Karnataka, India
A dedicated manager with 4+ years of working experience in the Fintech and SaaS industry. High energy, results-driven, with demonstrated abilities in leading cross-functional teams, optimizing processes, and achieving operational excellence, across geographies, in an agile and complex environment.
Experience
SaaS Manager
Zluri
Drive cross-functional program management for problem solving, identify opportunities to bring continuous improvements, and improve customer satisfaction. Collaborate with the client's IT, Finance, and Procurement teams to ideate, conceptualize, and implement solutions in order to perform a data-driven decision based on real-time insights. Design, develop, and manage operational strategies, policies, and procedures to streamline workflows and improve efficiency by 30%. Manage vendor relationships and contract negotiations to ensure cost-effectiveness and quality of services. Develop and monitor key performance indicators (KPIs) to track SaaS application adoption.
Associate Consultant - I
HighRadius
Lead the implementation of HighRadius credit cloud solution in Fortune 500 projects of US and EMEA regions totaling $xM ARR. Actively work with the project managers to prepare the project plan with well defined timelines, identify project scope and execute the project in alignment with scope and plan. Coach and mentor consultants in my POD to ensure successful implementation and also facilitate their career growth within the organization. Conduct weekly POD meetings and one-on-one sessions with consultants to address concerns of the team. Liaise with program managers, solution architects and product management team to bridge gaps and ensure successful implementation, thereby improving implementation speed by 20%. Conduct product demonstrations and end-user training sessions for various client stakeholders. Prepare use cases, test scripts, end-user training documents, user requirement specifications, functional specifications, process design documentation (PDD), requirement analysis sheet, testing and training strategy, blueprint decks (process flows), gap documents and transition documents. Develop the HighRadius credit training plan to train and mentor 12 credit interns, 6 lateral Functional Consultants and 2 managers on Order to Cash processes and HighRadius tools.
Consulting Trainee
HighRadius
Implement the HighRadius credit cloud solution in Fortune 500 projects with complete ownership.
Education
National Institute of Agricultural Extension Management (MANAGE)
Post Graduate Diploma (PGD)
Agri-Warehousing Management
Kalinga Institute of Industrial Technology (KIIT)
Bachelor of Technology (B.Tech)
Computer Science & Engineering
Licenses & Certifications
Google Project Management Professional Certificate
The Fundamentals of Digital Marketing Certification