N. Padmaprakash

Asset Management: Introduced measures for higher cost efficiency including maximum asset utility, upgrading assets with minimal changes rather than replaced, dual asset usage arrest, and asset recycling. Enhanced customer experience by reducing waiting time for asset repairs and timely asset delivery. Mobility: Built mechanism for effective user management/ Utility tracked and access control. Created strong control foundations to ensure judicious access and permissions. Vendor Management: Created Vendor partnerships to expand scope of actions at same cost. Effective service usage tracking and tariff control was setup. Cost and budget management. Device Management: Initiated effective device recycled of mobility devices. Collaboration management: Admistered end to end collaboration management including facility set up and management. Procurement: Planned- Forecast, Budget. Assets Procurement- Vendor Identification, negotiation and procurement. Facilitated Infrastructure Set up (Vendor based model). Facility Management: Managed facility including facility set up, optimizing infrastructure and utility, and office relocation. Desk Side Operation: Managed desk side operation including Customer Relations Management, Issue Management, Diagnostics/ Predictive assessments, and Contingency Management. Vendor Lifecycle Management: Identified service areas, sourced and facilitated right vendor decision, negotiated and contracted, and managed service delivery. Space Management: Worked on capacity and infrastructure planned/ Design, mobility enablement in employees, space utility governance, and cost effective organization growth management. Mainframe operations: Job Management, Schedule and Health management, Managing Escalations, Ensuring Protocol adherence, Worked in BMC remedy tool for ticketing, and performed automation using minor JCL code.