Deepika S
@deepikas
ERP Application Analyst at DXC Technology
Chennai
Enthusiastic MBA graduate transitioning from software development to Project Management. Proven leader in Agile project delivery with a keen eye for driving product innovation and customer satisfaction. Experienced in managing cross-functional teams, troubleshooting complex issues, and implementing effective solutions.
Experience
ERP Application Analyst (Formerly Application Delivery Professional)
DXC Technology
Collaborated with cross-functional teams to translate user requirements into technical specifications for SaaS application development. Increased on-time project delivery by 15% and client satisfaction by 25%. Analyzed 30+ production incidents, managed 6+ Go-Lives and 13+ releases, curtailing turnaround time by 20%. Served as a subject matter expert to resolve issues and deliver high-quality support services.
Associate Software Developer
Torry Harris Business Solutions
Executed 7 projects within deadlines and streamlined project management processes. Pioneered adoption of Agile methodologies and independently managed a project while collaborating with 10+ developers. Resolved 25+ production issues with a lead time of less than 8 hours, minimizing system downtime by 90%. Optimized database queries through indexing and query tuning in SQL Server environment.
Education
ISSM Business School
MBA
Business Administration
Engaged in an immersive Exchange Program at TGGS (Thai-German Graduate School) in Thailand. Conducted research on Dynamics Mobile Payment usage sustainability in India.
Jeppiaar Engineering College
BE
Computer Science and Engineering
Published a paper in National conference on Blockchain-inspired RFID architecture for food supply chains.
Licenses & Certifications
Oracle Certified Associate
Oracle
Project Management