Mukul Singhal

Managed sales forecasting, budgets, and tracked sales targets for the team. Enhanced patient management software sales by 5 times in a period of six months. Led a team of 10 executives driving retention and upselling of the corporate accounts of 2 states on a month-on-month basis. Conducted regular sales meetings and training to enhance skills and training of the team. Developed and implemented strategies to increase penetration across key geographies and to achieve the lead generation target. Acquired and nurtured key corporate accounts generating 30% of the total business of the assigned territories growing 20% MoM. Collaborated with cross-functional teams, including marketing, product development, and customer service to ensure seamless sales processes and customer satisfaction.

Optimized and generated revenue through up-selling, cross-selling & annual re-subscription of SaaS platform and thus retention of more than 80 key enterprises. Delegated tasks to internal support teams and managed corporate’s e-commerce catalogs and identified new ways to improve site conversion. Addressed and resolved client inquiries and issues in a timely and satisfactory manner and thus cultivated strong relationship through customer success engagement. Provided strategic recommendations to B2B clients based on industry trends, market research, and competitive analysis.

Successfully planned multiple automobile launches and supervised daily operations to maximize revenue and customer satisfaction. Planned and formulated market activities through market research, competition analysis, and dealership audits. Managed B2B channel sales including digital lead management by sustaining conversion ratio up to 9% - Winner of 'Digital Trailblazer' for the same. Implemented usage of tech products and tools to augment customer experience.

Member of Rotary Club & AeroAstro Club; Finalist of GGC’ 2017 (Go-Green in the City) competition.

House Vice-Captain; Winner of Interschool Badminton Competition.