Gundeep Singh

Responsible for Resell Led business for North & East India. Working alongside Partners to strategize and grow Resell vertical. Conducting demonstrations and showing how the ecosystem can help client's digital transformation journey. Collaborating with Co Primes for multi cloud deals to increase overall ACV. Conducting discovery workshops for clients and defining future roadmap. Achieved 4 new logo acquisitions per month. Analyzed customer data to identify patterns and trends, resulting in a 7% decrease in Customer churn. Built and strengthened relationships with existing accounts to drive revenue growth by 30%.

Responsible for Mid Market & Enterprise engagement across north & east Indian market. Conducting demonstrations and showing the features of Zoho applications. Working collectively with partners to develop new business. Building and maintaining relationships with named accounts. Strategizing with the renewal team for retaining clients. Applied strategic negotiation and sales closing skills to bring in $100k worth new accounts within 6 months of first year. Reached average of 83% of sales goals last year.

Started a professional delivery kitchen in Gurgaon. Devising and creating packaging & marketing strategies. Overseeing daily sales operation & extending catering vertical. Maximizing reach by empanelling with food delivery apps.

Responsible for connecting with different government departments to bring them on-board on UMANG platform, managing around 10 departments simultaneously. Single-handedly created awareness about Spice Digital as a Contact centre solution provider across different verticals. Contributed 4 new processes to contact centre clientele (DMRC, Gojavas, GoodEdu, Madhouse), generating INR 20+ Lac recurring revenue. Managed existing clients, generating INR 60 lac+ monthly recurring revenue. Participated/Bid in Government Tenders. Set up 4 fully operational centers for tele-sales with minimum 5 CSA within 90 days, generating INR 5 lac collected revenue from centers in first 6 months.

Responsible for driving sales through channel partner for web based Mar-tech platform (CPaas) to achieve targeted revenue. Devising Channel Strategies for all channel partners. Improved business processes to increase productivity and align channel sales department with organization. Performance review of all channel partners & inputs for increasing revenues. Achieved 60% toward total revenue through different channels.

Member of Entrepreneur cell and Mess committee.