Monika Tyagi
@monikatyagi
Manager – Center Operations at Frankfinn Aviation Services Private Ltd.
Ghaziabad
Monika Tyagi is a seasoned professional with 13 years of experience across Training, Center Operations, Retail, and Management. She possesses strong analytical, planning, and problem-solving skills, complemented by excellent communication and interpersonal abilities. Her expertise includes managing cross-functional teams, leading multi-disciplinary projects, and overseeing comprehensive center operations.
Experience
Manager – Center Operations
Frankfinn Aviation Services Private Ltd.
Responsible for managing entire center operations, including Faculties, Sales, Admin, and accounts. Key responsibilities include ensuring quality training delivery, handling NSDC Certification processes and audits, managing student placement drives, and conducting monthly business analysis reviews.
Assistant Manager - Learning Delivery Management
NIIT LTD.
Managed training requirements planning, including quarterly audit planning, execution, and closure of audit findings. Responsible for planning and execution of training and development, recruitment, and managing operating cost handling teams. Conducted NPS surveys and worked on the “ZERO CGRS” Project.
Training Specialist
NIIT LTD.
Coordinated with Marketing and Sales Division for launching new batches. Managed center resource planning for maximum utilization. Established and delivered new curriculums and handled back office sales and repurchase drives.
Trainer/Senior Trainer
NIIT LTD.
Trained students on various technologies and conducted training of trainers (TOT). Worked closely with the content development team to deliver new technologies and improve education delivery.
Education
C.C.S University
M.Sc. (Chemistry)
Chemistry
C.C.S University
B.SC
Science
GNIIT
Diploma in Software Engineering
Software Engineering