Ma Yeo Lin

Led marketing for lighting and home organization products. Managed daily operations, stock, and team coordination. Ensured customer satisfaction through product guidance and affordable options. Reviewed and maintained inventory, forecasts, and transition plans. Planned and executed department action plan to achieve targets. Trained colleagues on SISAN, Ptag, and SLM. Coordinated with logistics for smooth store functioning. Enhanced sales by clearing old stock and managing walk-ins and B2B customers.

Executed animations for websites like Boiler Sure, Owl Gas, and Albo. Proofread websites, correcting errors for enhanced quality. Ensured website responsiveness through Lambda testing and Active Campaign. Conducted SEO for optimal website performance. Developed websites on WordPress as a front-end developer.

Managed IKEA Cook Shop and Home Organization products. Prioritized customer satisfaction, achieving sales targets. Maintained standards through Basic Merchandising. Executed action plan and planned new articles and locations. Conducted market research and updated Country Sales Manager. Coordinated team of 28 and led store events as Shopkeeper Manager.