Sandupalli Ramesh

Managed internal and external channels for retail mortgage applications. Handled transaction management including booking and disbursal. Provided client solutions including deal structuring and product fitment. Managed team of Relationship Managers and drove business sourcing. Ensured cross-sell of bank products and built referral relationships with Realtors, builders, and professionals.

Participated in unit sales planning and generated unit action plans. Structured transaction deals based on customer requirements. Identified and met customer requirements. Generated feedback on pricing, products, and processes. Applied strong knowledge of mortgage credit policies and bank loan products.

Formulated detailed Marketing and Sales Strategies. Organized daily schedules for Training, Client Relations, and Team Building. Achieved 100% Customer Satisfaction. Implemented Lead process Management for End-to-End Mortgage Process. Maintained customer confidence by ensuring loan information confidentiality.

Monitored mortgaging process from application to closing. Directed, recruited, and trained banking teams. Reviewed loan applications and documentation. Negotiated terms of reference for residential and commercial mortgage loans. Organized camps and conferences for financial products presentations.

Led a team of 55 Emergency Response Officers and MIS Team Members. Created work plans and individual development plans. Prepared daily, weekly, monthly and yearly reports for the Government. Managed emergency response operations and monitored computer systems and networks. Started at GVK EMRI Chhattisgarh as ERC Associate, promoted to Team Leader, then transferred to UP for Analytics Role.

Implemented network security measures. Maintained attendance registers, monthly payments, bills, and ledger books. Handled store material and equipment. Entered data using ERP software. Managed office documentation and customer interactions.

Raipur