Justin James

Spearheaded the implementation and management of Zoho CRM across the organization, optimizing efficiency and productivity. Directed a team of eight sales professionals, driving cohesive collaboration and exceeding performance targets. Cultivated strategic partnerships with major gaming merchants, effectively communicating company policies on chargeback fees, setup costs, and retrieval fees. Instrumental in achieving a notable 60% increase in team profitability since joining.

Spearheaded the identification and launch of new e-commerce products. Orchestrated the entire e-commerce product lifecycle, from sourcing and pricing to supply chain management. Developed and executed dynamic sales and marketing strategies. Supported marketing team in executing advertising, trade shows, and digital marketing campaigns. Partnered with a Business Development Associate to identify new business opportunities and leads. Ensured accuracy and timeliness of sales reports and customer data. Led email marketing program, managing a team of four.

Built the company’s online presence from the ground up. Managed all social media platform pages and contributed to the development of a brand-new company website. Ensured consistent messaging across communication channels. Created engaging content to engage the target audience. Monitored competitor activities and leveraged insights for strategic enhancements. Utilized data analytics to monitor key metrics and identify trends.

Created a variety of content, including product photography, model photography, short films, vlogs, and promotional shoots for local brands. Managed projects from conceptualization to completion. Collaborated with clients, directors, and producers to achieve unique visual identities. Operated camera equipment and maintained optimal lighting levels.