Prasoon Mishra

Campaign Management: Building Campaigns from scratch, Define KRAs and Forecast Campaigns Outcomes, and Tracking Campaigns Daily Performance. Prepare Daily Performance, Preparing Attribution Report, Tracking Clicks from different Affiliate and Make Weekly Report and compare it to last week and provide Insights. Provide Recommendation on Campaigns Improvement and Proof Read them to check for errors. Handling and managing Clients and Account Manager, Maintaining Communication with different Teams to meet KPIs. Performance Monitoring including tracking Opens and Clicks and Heat Chart of Campaigns. In depth research to collect and analyze information from internal and external sources through various techniques and provide thought provoking analysis.

Work as a Business development Intern. Make sale or Create customer base for Angel broking and Bajaj Finserv application. Guiding new user about interface and application. Educating people for Stock Market, Short - Term loans and other Financial services.

Meeting SLA – Service Level Agreement Target. Team Leading, Making Report and Handling Escalation. Handling Bridge Calls with different Teams to discuss we are on track with KPIs. Identify common problem and try to make the resolution process shorter. Active Customer Service through Ticket System.