Arun Razdan
@arunrazdan
Operations Manager at Reliance Jio
Najafgarh, India
Competent and result-oriented professional with a P.G.D.B.E (Marketing) and over 12 years of experience in sales and business development within Large Format Retail. He is a proactive and goal-oriented professional, skilled in adopting emerging trends and addressing industry requirements to achieve organizational objectives and profitability norms.
Experience
Operations Manager
Reliance Jio
Responsible for ensuring Operations Readiness & Stability & Driving Performance by Monitoring, Supervision & Support of all Locally Operated Channel & S&D Activities. Key responsibilities include ensuring effective resolution at levels, populating learnings & FAQ in knowledge bank, efficient communication with state teams & channel partners, and monitoring performance KPIs.
Catchment Area Manager
Bharti Airtel Limited
Managed all activities related to the Store and worked towards growth. Responsibilities included customer satisfaction, system management, team management, and achieving maximum activation through reports. Achievements include multiple 'Best Store Manager' awards.
Assistant Store Manager
Airtel
Managed all store activities, focusing on customer satisfaction, system management, and working towards store growth. Worked with the Store Manager on people management and motivating the team.
Sales Executive
Airtel
Focused on customer satisfaction and achieving major KPIs. Responsibilities included working on important KPIs and driving growth in line with company policies.
Sales Executive
Godrej & Boyce Mfg. Co. Ltd.
Managed company showroom and acted as a company PR. Coordinated with accounts departments for outstanding payments and booked orders for commercial execution.
Education
WLCI COLLEGE INDIA
P.G.D.B.E
Marketing
B. Sc
Physics, Chemistry & Math