MMManuhar Mannan
@manuharmannan
Delivery Manager at Tata Consultancy Services (TCS)
Gurugram
Manuhar Mannan is a Delivery Manager with over 14 years of experience in program governance and leadership. He has extensive experience in infrastructure and application deployment for global clients such as Boston Scientific and Merck. A Certified Agile Scrum Master, he is skilled in project delivery, resource management, and risk analysis across onsite and offshore environments.
Experience
Delivery Manager
Tata Consultancy Services (TCS)
Project Methodologies, Software size/cost estimation, Project Delivery, Handling cross functional teams and Scrum/Project Management for strategic & transformational initiatives. Collaborate with project stakeholders on scope management, schedule management, resource management, financial management, and risk and issue management. Skilled at performing Risk analysis, FIT/GAP analysis, and Cost/Benefit analysis to better understand the mechanics of the existing & proposed systems. Involved in Due Diligence, Vulnerability Assessment (VA) & Disaster Recovery strategies. Well versed with ITIL modules for Incident, Change, Problem & Project Management.
System Analyst
HCL Technologies Limited
Worked as a Service Center analyst within the Sensata Technologies Project for providing resolution as first level. Have handled various mail flow issue of MS Outlook, OWA, BES, Active sync, SharePoint Access and usage related issues. Worked towards providing remote migration techniques from Win Xp to Win 7. Have handled escalations from users and closure of incidents within defined SLA. Undertook various training sessions for new trainees in Service Center while working with remote desktop team.
Technical Support Engineer
vCustomer
Worked as technical support engineer for Linksys home based network products. Involved in troubleshooting Routers and Win XP/7
Education
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal
B.Tech/B.E.
Computers
CBSE
Class XII
Medium: English
CBSE
Class X
Medium: English
Licenses & Certifications
AWS Certified Solutions Architect Associate
Certified Agile Scrum Master
Scrum Allianz