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Hashim Shaikh

@hashimshaikh

Sales Manager at I Sync IT Solutions

Delhi

I Sync IT SolutionsMumbai University

Hashim Shaikh is a seasoned sales professional with over 12 years of experience in competitive sales environments. He specializes in managing the entire sales cycle, from identifying new contacts and qualifying prospects to ensuring successful sales acquisition. His expertise includes improving pre-sales engagement, coordinating across multiple internal verticals, and maintaining strong, lasting business relationships with clients.

Experience

Sales Manager

I Sync IT Solutions

Full-time•Dec 2020 - Present•Delhi

Identify new contacts within the database, from inbound leads, and outbound targets effectively qualify prospects and assess the necessary steps to complete a new business transaction with them. Handle the lead/account till the completion of the sales cycle to convert a lead. Improve pre-sales engagement & nurturing of leads to ensure higher conversions. Coordinate with multiple verticals/teams within the firm to efficientize the sales cycle. Successful sales acquisition and achieving & exceeding sales targets. Ensure that MIS-related processes are adhered to and regular reporting is done. CRM hygiene is quintessential for reviewing team member's performance. Ensure lasting business relationships with colleagues, and clients and discuss & handle strategic and sensitive issues.

Senior Customer Service Executive

Trimerge Global Services

Full-time•Oct 2019 - May 2020•Navi Mumbai

Identify sources/lead generation for mortgage loans. Will follow the leads given by the Company initially. Daily Reporting. An ability to build up professional relationships, a spirit of cooperation, and a flexible approach to work. Responsible for processing/documentation of Loans & other financial services. Ensure meeting Business targets in the stipulated time. Client Relationship Management.

Senior Sales Manager

Jet Air Shared Services

Full-time•May 2018 - Jun 2019•Navi Mumbai

Managing corporate travel and travel agency business. Helped tech team to improve UI & product through feedback taken from clients. Conducted market research, analyzed industry trends, and identified potential target markets & customer segments. Developed and executed strategic sales plan including setting goals, prospecting, and pitching products/ services to key decision-makers.

Senior Customer Service Executive

Tech Mahindra Business Services

Full-time•Apr 2012 - Oct 2017•Malad, Mumbai

Communicating with customers and analyzing customer behavior. Developed aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retain business. Upselling new contracts to existing customers.

Customer Service Executive

Zenta

Full-time

Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department. Developing debt collection strategies and plans. Adhering to the FDCPA throughout the debt collection process. Contacting debtors by telephone to enact and negotiate debt recovery. Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents. Preventing repeated payment delinquency by negotiating manageable debt payments. Negotiating settlements to receive payment on a certain percentage of the debt.

Education

Mumbai University

Bachelor of Commerce

Jan 2010

Skills

Sales Cycle Management
Lead Qualification
Outbound Targeting
Client Relationship Management
Market Research
Strategic Sales Planning
Debt Collection
Negotiation
Upselling
CRM Hygiene