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Harshita NegiHN

Harshita Negi

@harshitanegi

Customer Success Manager at Sysma Tech

Vadodara

SYSMA TECHSPPU

Harshita Negi is an experienced Customer Success and Business Development Manager with expertise in the full sales cycle. She has a proven track record in lead generation, market penetration, and managing key accounts for B2B sales. Her skills include CRM proficiency, sales strategy, and developing customer loyalty programs, ensuring strong client retention and growth.

Experience

CUSTOMER SUCCESS MANAGER - SYSMA TECH

SYSMA TECH

•Apr 2024 - Present

BUSINESS DEVELOPMENT MANAGER

PROVAB TECHNOSOFT

•May 2023 - Mar 2024

Inside enterprise sales for APAC region, lead generation using different tools, market penetration strategy using social media platform.

PRE SALES MANAGER

KAPTURECX

•Sep 2022 - May 2023

MANAGEMENT TRAINEE

ENTERPRISE-SHINE.COM, HTMEDIA

•Sep 2022 - May 2023

Effective delivery management, spoc for clients for sales and post sales, efficiently manage aligned PO.

Education

SPPU

MASTER OF BUSINESS ADMINISTRATION

MARKETING

May 2022•Grade: 80%

GTU

BACHELOR IN COMPUTER ENGINEERING

Computer Engineering

Jul 2020•Grade: 76%

Skills

Sales Strategy
Client Acquisition
Lead Generation
Market Research
Custom Demo
Negotiation
CRM and CMMS proficiency
Networking and Relationship management
International B2B Sales
Onboarding new accounts
Cross-selling and Upselling
End-to-end sales cycle management
Critical problem solving
Communication (Verbal and Written)
Key accounts management
Customer loyalty and retention programs
Inside B2B Sales
Business requirement gathering
Contract management
Responding to RFQs