Pawan Motiani

Data Mining for Potential clients in U.S. Analysis on bases of Mining and screening leads. Looking for business opportunities by Sniper calling, E-mail, LinkedIn, Bidding Platforms. Fixing meetings with customers and CTO to understand there requirements and providing solutions with help of suitable technologies.

Responsible for all accounts in my territory. Working directly with customers to develop a sustained relationship and to ensure continued satisfaction by providing accurate and timely processing of orders from input through delivery. Promptly and efficiently met customer's needs and requests. Assisting in a high volume of customer incoming & outgoing phone calls. Keeping detailed notes on each call, including company/contact, date, time and topics discussed. Proceeding customer orders daily and obtaining additional information needs to process their order efficiently. Replying to high volume customer emails in a timely manner. Ensuring proper follow-up on customer requests ensuring complete customer satisfaction. Confirming all order changes in writing with customer to insure accuracy. Communicate with all departments to ensure orders are processed accurately. Responsible to manage a Pre-Sales team. Collecting leads from the web and providing them to the team members. Sharing best practices & knowledge with team members in the achievement of the team goals & objectives. Interaction with in the team to ensure process excellence in terms of productivity & quality. The job responsibility also involves training new employees.

Generating Revenue (Sales calling) by calling companies in U.S & CANADA. Communicate with clients via email and phone calls. Responsible to resolve customer's queries. Communicate with all departments to ensure orders are processed accurately. Ensuring proper follow-up of customers request & deliver customers orders.

Calling customer's and explaining about SEO. Getting new customers and generating revenue.

Working on different online platforms like Freelancer.com, upwork, Guru to offer Services Like Virtual Assistance, Front Desk operator, Graphics Designing, Website, Data Entry.