Arpit Agarwal

Owned PnL (Profit and Loss) statement for wholesale Electrical category. Maintained 12% gross margin with required FR%, GMV target keeping CM1 positive. Grew Business from 12 lakhs to 2.5 Cr in home Brand like Sameer, Candes etc. Acquired 50+ key suppliers across the country and established relations with them. Owned, Managed & Built team of 6 Associates for end to end fulfillment of generic orders. Coordinated with cross functional teams such as Tech, Logistic Partners, OMT, Customer success etc. to Identify bottlenecks and Execute discussed Business Insights. Derived, Defined & tracked monthly KRAs like GMV, GM%, CM1%, CM2% to take better strategic business decisions. Managed portfolio of 25+ companies for branded ethical wholesale vertical. Negotiated credit terms and procured Electrical Goods at best rates. Coordinated with cross functional teams to reduce turnaround time for supplier on-boarding journey. Introduced deals of the day & deals of the hour to boost sales & margins by taking advantage of opportunity buying.

Interacted with customers to understand market need to mapping and categories the product according to their suitable categories such as Electrical, Office and Industries. Lead a team of 5 members who work on customer catalogue and speak with them about their business and their specified Categories. In Terms of Profit, Customer grow their Business and earn more profit on the basis of right categorization, and sales team enhance to customer to take higher value subscriptions Like Star, ILP. Working Closely with catlog team to ensure correct Pricing, Catlog hygiene, A+ Content update, Search Keyword tagging & planning Inventory with the Inventory planning team.

Understanding the Customer Complaint and transfer to different Department who take care the specific issues. Some of the Complaint received by email are also segregates according to their Problem and send their specific verticals.