Arpita Agarwal

Developed and maintained strategic long term trusting relationship with high volume clients to accomplish organic growth and long term company objectives. Leveraged strategic planning to penetrate key accounts. Achieved ad sales acquisition target and managed portfolio of the highest priority clients of the city. Advised clients on relevant and impactful marketing communication to be displayed on their advertising space on Zomato. Managed critical key accounts which have higher degree of complexity in terms of client servicing. Managed end to end client relationship which included pitching, negotiation, contracting, campaign activation result tracking and trouble shooting.

Generate new leads by calling people from the database. Increasing client portfolio and hitting targets. Planning out monthly targets. Preparing reports on Excel. Identifying new opportunities, cementing healthy relationships with key clients for continuous business. Dealing with channel partners, bringing them onboard and dealing with them to bring in additional clients. Handling Customer Queries on Emails and solving them. Prepare property related documents and agreements i.e. NOC, TPA, Demand letters for the loan process. Ensure total customer satisfaction from booking to possession. Planning and setting up daily tasks for executives and ensuring timely completion of the same. Focusing on timely payment collection by the customer/bank/client. Handling the overall post sales activities until possession.

Calling clients on regular basis for any kind of customer grievance and all other queries. Handle clients walking into the business. Getting registries done. Working on achieving monthly targets by preparing sheets for every week. Ensure proper documentation as per standard practice.

Meet the sales target by selling out maximum policies.